Privacy policy

1. Introduction

We, textocreativ Ltd, an agency based in Sion, Switzerland, are committed to protecting personal data in conformance with the Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR). This privacy policy applies to the website https://textocreativ.ch.

 

2. Data collection

When you use our site or our services, we can collect the following information:

  • Data via the newsletter: your e-mail address and your preferred language as stored for the dispatch of our newsletter.
  • Data via the contact forms: nom, adresse e-mail et contenu du message, pour répondre à vos demandes ou questions.
  • Technical data: certain items of information, such as your IP address and navigation information, are automatically collected via cookies and other similar technology needed for the proper functioning of our site. You can configure your cookie preferences on your first visit to our site.

 

3. Data use

The collected data is used exclusively for the following purposes:

  • Sending the newsletter
  • Responding to requests sent via the contact forms
  • Improving the user experience, including statistical analysis and optimising our services.

 

4. Data retention period

Your personal data is stored solely for the duration required for the purposes for which it was collected, in conformance with legal obligations. The data can be deleted or anonymised when its storage is no longer necessary.

 

5. Consent

By providing your data, you are giving your express consent to the use thereof as per the objectives specified in point 3. You may withdraw your consent at any time by contacting us at mail@textocreativ.ch.

 

6. Google Analytics

The textocreativ website uses Google Analytics, a website analysis service provided by Google LLC (“Google”) configured to anonymise IP addresses to protect your privacy. Data generated by cookies with regard to your use of the site are transmitted and stored by Google on servers located in the US. Google adheres to the US Privacy Shield Framework programme concluded between Switzerland and the US and is committed to ensuring an adequate level of protection for data transmitted to the US.

 

7. MailChimp

We use MailChimp, a third-party service based in the US, to manage our newsletter. By subscribing, you are consenting to the transmission, storage and processing of your information by MailChimp in countries outside Switzerland and the European Union, in conformance with the conditions of use and privacy policy of MailChimp. You can unsubscribe from our newsletter at any time via the unsubscription link in every e-mail.

 

8. User rights

You have the right to access, rectify, delete, as well as oppose and restrict the processing of your personal data. Contact us at mail@textocreativ.ch to exercise your rights.

 

9. Data security

We implement all the technical and organisational measures required to ensure the security of your personal data and prevent the loss or abuse thereof as well as any unauthorised access.

 

10. Changes to the policy

This privacy policy is subject to change. Updates will be published on our website.

 

11. Contact

Please contact us by e-mail at mail@textocreativ.ch if you have any questions about data protection.